LEGAL

Privacy Policy

This page is maintained by Fly Alexa Travel Agency Ltd to explain how we handle your personal information.

Last updated: July 16, 2026

1. Information we collect

When you contact us or submit a form (flight quote, visa consultation, study abroad, tour, insurance or contact), we collect the details you provide — including your name, email, phone/WhatsApp number, travel details, nationality and any documents required to process your request.

2. How we use your information

  • To respond to your enquiries and prepare quotes.
  • To process bookings with airlines, hotels, embassies and other suppliers.
  • To send you booking confirmations, travel updates and service messages.
  • With your consent, to send marketing updates about deals, tours and travel news.

3. Sharing your information

We share only the necessary information with third parties involved in fulfilling your booking — airlines, embassies, hotels, insurance providers and payment processors. We do not sell your personal data.

4. Data storage & security

Your information is stored on secure systems with restricted access. We retain records only as long as required for service delivery and legal/regulatory obligations.

5. Your rights

You may request access to, correction of, or deletion of your personal information at any time by emailing support@flyalexa.com.

6. Cookies

Our website uses minimal cookies to keep the site working and to measure anonymous traffic. You can disable cookies in your browser settings.

7. Contact

Questions about this policy? Email info@flyalexa.com or call +234 812 030 4918.